Full And Final Settlement Offers. Free Advice. StepChange (2024)

iThe advice on this page applies to anyone with personal debts taken out in the UK.

If you’ve received a lump sum of money, you can use this to pay back your creditors by arranging a 'full and final settlement' to your debts.

You can get a lump sum of money from selling an asset, such as a property or a vehicle, receiving an inheritance, or it could be a gift from family or friends.

If it’s the best solution for you we have a specialist debt advice team who can help you make full and final settlement offers to your creditors.

How do full and final settlement offers work?

Depending on how much money you have, you might be able to repay all of the money you owe and become debt free.

But if the lump sum you have is less than the amount you owe to your debts you can make ‘full and final settlement’ offers. This means offering the lump sum you have in return for your creditors agreeing to ‘write off’ the rest of the debt.

How do you make a settlement offer?

You can make settlement offers to all of your debts, sharing out the lump sum fairly among them.

Not all creditors will be willing to accept reduced settlement offers. They’re more likely to agree this if it would otherwise take you a long time to repay them.

  1. Firstly you need to work out how much to offer your creditors and then send your offer to them in writing.
  2. Always ask your creditors to confirm they accept your offer in writing before you send them any money.
  3. Keep any letters your creditors send to you about the settlement offer just in case you need to refer to them again in the future. We recommend keeping these letters safe for at least six years after you’ve paid the settlement amount.
  4. You may find not all your creditors are willing to accept your offer of settlement and you’ll have to negotiate with each one individually. It’s possible that none of your creditors will accept a full and final settlement.
  5. If your offers are accepted, make sure you send payment to each creditor by the date they give you. Keep proof of payment.

Full And Final Settlement Offers. Free Advice. StepChange (2)Use our template letter to offer a full and final settlement to your creditors

What percentage should I offer a full and final settlement?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

Can I remove settled debts from my credit report?

If you agree a full and final settlement your creditor will mark the debt as ‘partially settled’ on your credit file. This shows future creditors that the debt was cleared for less than the full amount, and this could affect their decision about whether to lend to you.

The account will be removed from your credit file six years after it was partially settled, or six years after the date it defaulted if this was earlier.

Get some expert help and advice

If you’ve received a lump sum of money and you’re struggling to repay your debts, get free, online debt advice to find the right solution for your situation.

We'll provide you with a budget and debt solution that’s specifically tailored to your situation, so you know you’re getting the right advice.

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Full And Final Settlement Offers. Free Advice. StepChange (2024)

FAQs

What is a reasonable full and final settlement offer? ›

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

What is a reasonable settlement offer for debt? ›

Hannah Locklear is SoloSuit's Marketing and Impact Manager. Summary: While the average debt settlement is reached at 50% of the debt value, there are many factors that can affect how much a creditor or debt collector is willing to accept.

Is StepChange helpful? ›

"Brilliant service. StepChange enabled me to have some thinking and breathing space whilst I dealt with rent arrears due to being out of work for two months. Once my token payment plan was up for review I then had a look at my credit file to see the best steps to deal with the accounts that had already defaulted.

Can you negotiate a settlement amount? ›

It is possible to negotiate directly with creditors and settle your debt for less than you owe, but you may want the help of a professional. A quick counseling session from a certified credit counselor can help you discover your options and choose the right path forward.

Can I ask for more money on a settlement? ›

However, it may be that you can get a better offer by doing the settlement agreement negotiation on the basis of goodwill. There may not be any commercial incentive for them to pay you more, but they may genuinely want to be helpful and show gratitude for your hard work.

How do you negotiate a fair settlement? ›

Use positive, respectful and generous negotiating behavior to engender it in return and make it easier to influence the other side into accepting settlement proposals. Express a desire to meet the needs of the opposition so that they can repay the favor by meeting your needs.

How much money should I ask for in a settlement? ›

Ask for more than what you think you'll get

In other words, if you think your lawsuit might be worth $10,000, ask for $17,500 to $20,000. It's generally best not to ask for more than that, as the negotiations might stall.

What is considered a good settlement? ›

In general, if you can get close to judgment value of the case in settlement, then it should be considered a very good settlement.

Should I accept a settlement offer from a debt collector? ›

If you reach an agreement

Always get an agreement in writing. If the creditor prepares the settlement agreement, read it very carefully, and be sure that you understand and agree before you sign. You can consult an attorney before signing the agreement.

What can StepChange offer? ›

We help people worried about debt by giving them free advice, and offering debt solutions that can help them write off some, or all of what they owe. Or they could pay it back over a longer period, for example, in a debt management plan. Unlike lots of charities, we're not funded by donations from the public.

What is proof of income for StepChange? ›

Your proof of income needs to include your full name, and can be one of the following: Your most recent payslip (dated within the last three months) A recent bank statement that shows your income (dated within the last three months).

What does StepChange offer? ›

We help thousands of people become debt free every year. Our team of experts offer free, flexible debt advice to anyone who needs it. We have spent the last thirty years: Helping people take control of their finances.

What not to say to a debt collector? ›

Don't provide personal or sensitive financial information

Never give out or confirm personal or sensitive financial information – such as your bank account, credit card, or full Social Security number – unless you know the company or person you are talking with is a real debt collector.

How do you respond to a low settlement offer? ›

If you have determined to respond to a low settlement offer yourself, consider the following:
  1. Stay polite and professional. We understand it's a frustrating and emotional process. ...
  2. Ask questions. ...
  3. Offer the facts. ...
  4. Put your response in writing. ...
  5. Don't be bullied.

How do you counter a low settlement offer? ›

Rather, ask why the adjuster has provided this extremely low figure. You should then write a formal letter of response in which you state that you don't find the initial low settlement offer acceptable, listing the reasons why and concluding with a demand for a higher settlement offer.

What is a good settlement figure? ›

How Much Should I Expect from a Settlement? A good settlement offer should not only be able to cover your hospital bills and legal fees, but it should also be equivalent to close to a years' worth of your current wages, especially in cases where your injuries may be permanent or cause some kind of disability.

What is a good settlement percentage? ›

Although the average settlement amounts to 48% of what you originally owed, that number is a bit skewed. If your debts are still with the original creditor, settlement amounts tend to be much higher. You can end up paying up to 80% of what you owe if the debt is still with the original creditor.

What is the average settlement figure? ›

An average personal injury settlement amount is anywhere between $3,000 and $75,000. Be careful when using an average personal injury settlement calculator to give you an idea of what you may stand to collect.

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