Foreign Currency Cash Questions - Wells Fargo (2024)

Note: Our branches no longer have foreign currency cash on-hand available for over-the-counter same-day purchase.

You can order foreign currency cash online, using the mobile app, in person or by phone and have currency delivered within 2-7 business days.

1. Online. To order through Wells Fargo Online^®, log into online banking and select foreign currency cash under the Accounts tab.
2. Mobile. Order using the Wells Fargo Mobile^® app. Tap Menu on the bottom bar, select Account Services, then select Foreign Currency.

   Using an eligible Wells Fargo checking or savings account, it takes just minutes to place an order online or mobile. Foreign currency cash orders can be delivered to your home address or scheduled for local branch pickup. The minimum foreign currency cash order amount is $200, and orders over $3,000 USD must be picked up at a branch. Currently, business accounts cannot be used when ordering foreign currency cash online or mobile.

3. In person. Wells Fargo account holders can order foreign currency cash at any Wells Fargo branch, for branch pickup.
4. By phone. Call Wells Fargo at 1-800-626-9430, Monday - Friday, 8am - 8pm, and Saturday 10am - 5pm, Eastern Time. Use an eligible Wells Fargo checking or savings account to have foreign currency cash delivered to the home address saved in your Wells Fargo customer profile or to a nearby Wells Fargo branch. There is a $3,000 limit for home delivery.

For online orders, the minimum amount is $200, and orders over $3,000 USD must be picked up at a branch.

More information about ordering foreign currency online or by phone:
The shipping and handling fee may vary based on the USD amount of foreign currency cash that you order. The shipping and handling fee will be added to your total order amount. We'll send you an email confirmation when your order ships. Note: Less common currencies may take longer to process and deliver, due to limited availability. Delivery to Alaska, Hawaii, and U.S. territories may take longer. A signature is required upon delivery. We do not deliver to P.O. boxes.

The euro is the official currency of the European Union (EU), but not all EU countries use the euro. Currently, the euro is used in the following locations:

• Andorra
• Austria
• Belgium
• Croatia
• Cyprus
• Estonia
• Finland
• France
• Germany
• Greece
• Ireland
• Italy
• Kosovo
• Latvia
• Lithuania
• Luxembourg
• Malta
• Monaco
• Montenegro
• Netherlands
• Portugal
• San Marino
• Slovakia
• Slovenia
• Spain
• Vatican City

Note: Our branches no longer have foreign currency cash on-hand available for over-the-counter same-day purchase.

1. In person. Wells Fargo account holders and authorized signers can order foreign currency cash at any Wells Fargo branch.
2. By phone. Call Wells Fargo at 1-800-626-9430, Monday - Friday, 8 am– 8 pm, Saturday, 10 am– 5 pm Eastern Time. Use an eligible Wells Fargo checking or savings account to have foreign currency cash delivered to a nearby Wells Fargo branch.

Whether or not the wire transfer fee is waived, Wells Fargo makes money when we convert one currency to another currency for you. The exchange rate used when Wells Fargo converts one currency to another is set at our sole discretion, and it includes a markup. The markup is designed to compensate us for several considerations including, without limitation, costs incurred, market risks, and our desired return. The applicable exchange rate does not include, and is separate from, any applicable fees. The exchange rate Wells Fargo provides to you may be different from exchange rates you see elsewhere. Different customers may receive different rates for transactions that are the same or similar, and the applicable exchange rate may be different for foreign currency cash, drafts, checks, or wire transfers. Foreign exchange markets are dynamic and rates fluctuate over time based on market conditions, liquidity, and risks. Wells Fargo is your arms-length counterparty on foreign exchange transactions. We may refuse to process any request for a foreign exchange transaction.

Incoming wire transfers received in a foreign currency for payment into your account will be converted into U.S. dollars using the applicable exchange rate without prior notice to you. For more information, see the "Applicable Exchange Rate" and "Incoming international wire transfer" sections of the Deposit Account Agreement.

Fees may be charged by third parties or other banks, in addition to those described above.